May 10, 2021
We appreciate everyone’s understanding and support as we’ve worked through our ticketing system issues!
To anyone who received an order confirmation last week: your tickets and seat assignments are still valid, and will not be altered. If you were unable to purchase tickets last week, we have implemented some temporary changes to the process that we’ll explain below. The ticketing process will be evolving over the course of our phased reopening as we work out various bugs, so please stay tuned for further updates.
We will be putting tickets on sale again for our reopening shows today at 2pm, and while we’ll still have assigned socially distanced seating for the shows, you will not be selecting your seats during the checkout process. Instead, you’ll purchase tickets exactly like you would have to any regular show in the past, and later on we will auto-assign your seats based on availability. This change should make the purchasing process go more smoothly, given the demand, and also allows us to ensure everyone’s safety.
You’ll receive your seating assignments in a reminder email the morning of your show. If you purchase your tickets the day of the show, you may not receive the email with your seat assignments in time, but don’t worry—ushers at the theater will know your seat numbers and will be able to assist you. Please note that in rare cases some parties may have to be split up throughout the theater in order to safely accommodate the entire audience.
Now for some good news: we’ve added additional shows of the two most popular titles from the lineup! Do the Right Thing will now screen again on Monday, May 17, 2021 at 7pm, and Vertigo will screen again on Monday, May 24, 2021 at 7pm. We’re so glad everyone is excited to come back, and we can’t wait to have you here once again. Thank you again for your patience and support as we embark on the road to reopen the Coolidge safely!
For more details about reopening, please click here.
